Joanne Chung                                                949-331-7635

Irvine, CA                                                                               Email: joannechung8@yahoo.com

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PROFESSIONAL QUALIFICATIONS

1.     Accomplished technical professional with over 10 years of hands-on database and reporting experience in a fast moving finance department.

1.     Combined analytical and technical skills to orchestrate application implementations, system enhancements and innovative operational and reporting solutions.

2.     Exceptional communication skills and the aptitude to interact with all levels of management, colleagues, and application end-users.

3.     Managed multiple tasks in a demanding environment.

Server and Database Qualifications:

• Developed and maintained user database and server security groups.

• Created SQL scripts, stored procedures and customized reports.

• Implemented/managed a test environment used for testing functional scripts, enhancements, upgrades.

• Implemented backup and restore processes.

• Initiated nightly jobs to load DTS packages and resolved error log issues.

Application Qualifications:

• Implemented, trained and supported complex mission critical systems:

• Softrax Financial accounting system.

• Softrax Operations, an intricate order entry, deferred revenue, installment billing and software renewal system.

• Changepoint, a project management system used for time and expense billing.

• Managed the implementation of upgrades, integrations and extensive customizations.

• Analyzed existing manual processes of the accounting department and developed automated processes and training documentation to increase accuracy, productivity and reporting capabilities.

Reporting Qualifications:

• Advanced relational database management and reporting skills.

• Developed extensive MS Access reporting database used by Accounting and Finance for periodic validations, reconciliation and operational reporting.

• Develop and maintain SQL Server Reporting Services reports.

• Created custom invoices and operational reports utilizing Crystal reports.

• Generated various financial reports using Access, Excel and FRx.

              Databolic Inc.

              Accounting Application Consultant (2006- Present)                                                                                    Costa Mesa, CA

Databolic Inc. is a small company dedicate to providing valuable accounting system consulting and custom application development services.  Responsibilities included ongoing application support, custom reports using programming language/reporting tools such as Crystal Reports, SQL queries. Various accounting system support include MAS 500, MAS 90, Globe – e synergy, Epicor.

• Maintain, design, develop and deploy MS Access and VBA programs.

• Develop SQL code to support daily transaction, search and reporting needs

• Develop common reporting interface around SQL Server Reporting Services

• Identify and resolve technical and reporting problems.

• Create Stored Procedures and views in MS SQL Server.

 

 

 

 

 

TCI Solutions, Inc.                                                                                                                                                                                                                  Irvine, CA

              Financial Reporting Manger (2002-2005)

TCI Solutions, Inc. is a $23M public reporting company that develops and markets enterprise software and services solutions for the retail industry.  Responsibilities included system implementations, upgrades, management of the production environment and end user support.  Developed system procedures and enhancements that supported process improvements, new channel distribution strategies and improved managerial reporting.

• Improved data integrity and accuracy by creating monthly validation reports and processes for annual/monthly maintenance renewal invoicing.

• Enhanced customer satisfaction by developing customized invoices for resellers thru Crystal Reports and MS Access.

• Provided a consolidated view of the customer by combining multiple AR Aging reports which improved customer communications and assisted with reducing DSO from XX to XX.

• Managed system upgrades, implementing two major product releases.

• Assisted with integration of our CRM system and operations system to improve visibly into, and controls surrounding, our customer’s products and paid status.

• Reduced processing time and improved invoicing accuracy by assisting with the integration of our accounting system and project management system which automated time and expense billings and employee expense reimbursements. 

 

Cendant Corporation (NRT, Incorporated)                                                                                                  Mission Viejo, CA

      Financial Systems Analyst (1996-2002)

Diverse scope of responsibilities includes client software installations, comprehensive system testing, requirements and specifications preparation, data conversion and analysis of system problems, deployment of software customizations, training, security maintenance, and procedure documentation.

• Revised and executed SQL queries and stored procedures to perform various data validation on third-party imports; pre-validation procedures enhanced data content and increased import efficiency.

• Resolved numerous issues by employing the eBackOffice Diagnostic Utility to determine and examine stored procedures and tables affected by front-end functionality.

• Assisted with data export, transformation for the eBackOffice upgrade/conversion.  Audited transferred data to ensure integrity.

• Defined and configured the setup of Epicor eBackOffice General Ledger, Accounts Payable and Accounts Receivable modules.  Responsible for security and permissions maintenance.

• Performed thorough system testing of all eBackOffice financial modules and interface applications.  Developed test case forms and documented results.

• Provided extensive training and guidance to end-users on various applications, customizations, and procedures.

• Participated in drafting specification documents and testing of significant customizations affecting Epicor eBackOffice financial modules; deployed completed customizations to multiple clients and servers.

• Constructed and maintained the standard accounting monthly reporting financial statements and related profit center reporting structures through report writing software.

Operating Systems:              Windows XP/NT/95,

Servers:                                                         MS SQL 7.0 / 8.0/ 2002/2005 (ISQL / Enterprise Manager),

Tools:               Expert user of SQL Reporting Services, MS Access, Excel, Word, Crystal Report, FRx, Visual Basic 6.0,

Applications:               MAS500, MAS90, Epicor, Ultipro, Quickbook Pro, Softrax, ChangePoint, Changepoint Integration Toolkit, eBackOffice

              University of California, Irvine; B.A. Economics - 1996

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